Frequently Asked Questions (FAQ)
GOTI ENGINE (PRIVATE) LIMITED
📍 Street No. 48, House No. 696, Bhoman Shah, Tehsil Depalpur, Okara, Pakistan
📞 Phone: 0316-7737241
📧 Email: mahmadzafar2233@gmail.com
1. What does GOTI ENGINE (PRIVATE) LIMITED do?
GOTI ENGINE (PRIVATE) LIMITED provides a range of online personal and professional services designed to simplify everyday digital tasks for individuals and small businesses. Our services include online application support, digital consultancy, documentation handling, and other personalized online solutions.
2. Is GOTI ENGINE a registered company?
Yes. GOTI ENGINE (PRIVATE) LIMITED is a legally registered private limited company in Pakistan, operating in accordance with the Companies Act, 2017. We maintain transparency and compliance in all our business dealings.
3. How can I use your online services?
You can request services directly via email (mahmadzafar2233@gmail.com) or phone (0316-7737241). Our representatives will review your request, confirm the scope of service, provide a quotation, and initiate the process upon your approval.
4. What types of online services do you offer?
We provide a diverse portfolio of services including form submission and documentation assistance, online consultancy and advisory, digital document verification, general administrative and personal online support, and customized online solutions.
5. Are my personal details safe with GOTI ENGINE?
Absolutely. We adhere to strict data protection standards. All client information is handled confidentially and stored securely. We do not share or sell your personal information to any third party without explicit consent.
6. What payment methods do you accept?
We accept payments through bank transfer, Easypaisa, JazzCash, and other secure online channels. All payment instructions are provided officially upon confirmation of your service request.
7. How long does it take to complete a service?
The duration depends on the nature of the task. However, most online services are completed within 24 to 72 hours after receiving all necessary information and payment.
8. Can I cancel or modify my request after confirmation?
Yes, you may cancel or modify your request before service initiation. Once the service process has begun, cancellations may be subject to our Refund Policy terms.
9. What if I am not satisfied with the completed service?
Customer satisfaction is our top priority. If you are not satisfied with our service, you may request a review, correction, or partial refund, depending on the circumstances. Our team evaluates each case individually.
10. What are your operating hours?
Our business operates Monday to Saturday, from 9:00 AM to 6:00 PM (Pakistan Standard Time). You may contact us via email at any time, and we will respond within one business day.
11. Do you work with clients outside Pakistan?
Yes. GOTI ENGINE (PRIVATE) LIMITED provides online support and digital services to both local and international clients. Payments and communications are conducted securely through digital channels.
12. Why should I choose GOTI ENGINE (PRIVATE) LIMITED?
We are a registered, reliable, and transparent service provider committed to efficiency and trust. Our team delivers accurate, secure, and timely services to individuals and businesses who need professional digital support without complexity
13. How do you handle confidential or sensitive documents?
All documents are processed under strict confidentiality agreements. We use secure encrypted systems for storage and communication, and delete sensitive data upon completion of the service if requested by the client.
14. Do you provide written agreements for your services?
Yes. For larger or recurring projects, we issue a Service Agreement or Work Order, clearly outlining deliverables, timelines, payment terms, and confidentiality clauses to ensure legal clarity for both parties.
15. How can I contact your support team?
You can contact our support team through phone 0316-7737241 or email mahmadzafar2233@gmail.com. Our team will be happy to assist with queries, complaints, or new service requests.